Frequently Asked Questions
Everything you need to know about your Bob Marley Official Store experience.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this number on our carrier's website to monitor your delivery's progress.
What is your return policy for apparel?
We accept returns on unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached to be eligible for a full refund.
Do you ship Bob Marley merchandise internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary depending on the destination and are calculated at checkout.
How do I know which size to order?
We provide a detailed size chart on every product page. We recommend measuring a similar garment you already own to ensure the best fit for our t-shirts, hoodies, and jackets.
Are the products officially licensed?
Absolutely. Every item sold on the Bob Marley Official Store is 100% authentic and officially licensed by the Marley family.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.